Last Updated: October 2023

At Crimson Crumb, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our bakery in London or use our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Data We Collect

We collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name and last name for custom cake orders and catering.
  • Contact Data: Includes email address and phone number (+447700001389) which is used to confirm your artisanal pastry orders.
  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

2. How Your Data Is Used

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. To process and deliver your order, including managing payments, fees, and charges.
  2. To manage our relationship with you, such as notifying you about changes to our terms or privacy policy.
  3. To enable you to partake in a prize draw, competition, or complete a survey regarding our cafe services.

3. Data Storage and Security

Your data is stored securely in compliance with UK GDPR and data protection laws. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and third-party partners who have a business need to know (such as our delivery drivers).

Contact Our Data Protection Lead

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Address: 30 St. Agnes Place, London, SE11 4BE

Phone: +447700001389

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